run rate improvements
weekly reduction in unplanned downtime
Our team is constantly in contact to make sure you feel confident and get value from the product. You’re supported at every step of the way, from initial setup and onboarding to discovering new insights.
Although our tech is low touch (averaging 4 mins/month support time), we’re always here when you need us. Access flexible, user-friendly resources any time you need, or call our customer success and dev team.
Our people roll up our sleeves and get things done. We often visit sites in-person (if we’re nearby), run extra team training, and take the initiative to identify (and solve) any issues quickly.
Set up regular health check sessions to look at your data alongside our experts (as often as you need). We’ll discuss opportunities, industry trends, and ways to maximize your results.
Based in Melbourne, our service desk team is qualified, smart, and experts in the product. And because we prioritize cultural fit, our people are caring, positive, and easy to talk to.
We’re driven to ensure every customer gets value, with measurable gains and proven success. Our FREE 30 day trial with unlimited access to OFS software and hardware is only just the start.
Over the last 15+ years, we’ve supported manufacturers in 15+ countries, across thousands of manufacturing lines. You can count on OFS for ongoing support and innovative solutions that evolve with your company’s needs.
Monitor production performance via connected devices and software, combining data from your machinery and team into beautiful reports
Add another layer to OFS-X, using events to trigger form entries and alerts that capture information from the right person at the right time — fully digitised and automated.